how can we help you?

• What if I want to unsubscribe?

  When you feel you’ve had enough training and are ready to unsubscribe, you can cancel at any time. If you paid using a credit card, you can cancel directly through the “My Account” page by clicking here. If you paid via PayPal, you can cancel only through your PayPal account. Click here to watch a brief…

• If I register for a membership, how will my credit card be charged?

  If you sign up for a membership, your subscription will renew automatically. Monthly memberships will be charged automatically to your credit card every 30 days. Annual memberships will be charged automatically to your credit card every year. You are welcome to cancel a recurring subscription at any time.

• Can I view the online training from any computer?

  Yes, you can view our online training from any computer provided that it is connected to the Internet.

• Do you offer discounts to nonprofit organizations or educational institutions?

  Yes. In fact, we offer discounts on multi-user accounts for corporate, nonprofit, educational and government agencies. Please see our business pages: https://www.simonsezit.com/multi-user-business-training/, call us at (888) 817-6665 or send an email to sales@SimonSezIT.com for more information.

• Where is Simon Sez IT located?

  Simon Sez IT is located in the greater Orlando area of Central Florida, USA.

• How do I change my password or email address?

  Go to the member login page: https://www.simonsezit.com/members/member Log in to the member page by entering your Simon Sez IT username/email and password Click on “Change Password/Edit Profile“ Make any changes and click on “Save Profile”

• Can I view your content on my smartphone or tablet?

  Yes, viewing SimonSezIT.com content on mobile devices is currently supported for iPad, iPhone and Android devices.

• Will your videos work with iPhone, iPads, and Android devices?

  Our courses are compatible with iPhones and iPads and most Android devices. If you are looking to confirm that it works for you, feel free to view the free preview videos offered for each course.

• Do you offer discounts for multiple users?

  Yes, we offer discounts for organizations that require multiple-user licenses. Information about our online training solutions for organizations can be found here: https://www.simonsezit.com/multi-user-business-training/ or by emailing us at sales@SimonSezIT.com

• How do I upgrade my monthly membership to an annual membership?

  Go to the member login page: https://www.simonsezit.com/members/member Log in to the member page by entering your Simon Sez IT username and password Click on  “Add/Renew Subscription” Select “Annual Membership” Select a payment system Click on the  “Next” button Enter your payment information Notify us to cancel your recurring monthly subscription by sending an email to…

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