When I start a video from the DVD, I get a blank page with no video. Why is that?
A computer update most likely is preventing the videos from playing.
For DVDs with a red cover or label:
-
- Access the videos directly by navigating to the location where videos reside on your DVD-ROM.
- Go to the “video” located on the DVD drive to locate the videos for each lecture.
For DVDs with a blue cover or label:
- Access the videos directly on your computer. You’ll see a video folder located on your computer, e.g., C:\Program Files\Simon Sez IT\Name of Training\videos or C:\Program Files (x86)\Simon Sez IT\Name of Training\videos.
- Navigate to the folder that contains the videos, and click on the file name that ends in .mp4 to play that video.
Have more questions? Submit a request
Thanks for your
request!
Within 24 hours SIMON SEZ IT
will provide you with response.